Terms & Conditions
- After-sales technical support is available from 10 am to 6 pm Monday to Saturday. Support center is closed on Sunday and all national holidays.
- The prices are applicable for the territory of Malaysia only.
- Licenses will be delivered by email within maximum 24 hours of placement of order online and confirmation of payment.
- There are no physical deliveries.
- The licenses can be activated from Malaysia only. But once activated it will work and update as usual during any travels abroad and outside of Malaysia.
- By purchasing from this website you agree to our privacy policy. Please make sure to read and agree to our privacy policy.
- Products are only refundable if key is not activated. Activated keys are non-refundable.
- Purchased key will be deleted and money will be refunded to the same account from which the transfer took place, via the original payment method used.
- To refund your purchase, email us at info@bitshield.my stating why you want the refund.
- Refunds can take up to 14 days. If there are any issues please send your query to info@bitshield.my.
- For Full Terms of Service for Products bought on this site please click the link or visit Bitdefender.com.